Office and Laboratory Refurbishment and Fit-Out, Southall, London

Client:
Firmenich
Services:
Project Management and Quantity Surveying Services.
Form of Contract:
JCT IFC WCD

The Client’s UK Headquarters building comprised two office blocks dating from the 1960’s and early 1980’s.

Prior to our appointment the Client had obtained independent tenders for the following:

  • Design and build of Interior Fit-out of Laboratories and Main office areas on the first and second floors
  • Design and Build of HVAC modifications to the first and second floors, plus replacement of all External windows and façade/concrete frame repairs.

We were initially appointed as Quantity Surveyors to review independent tenders from two specialist Contractors.

Subsequent tender and design review meetings provided the Client with a gap analysis of Contractual terms, Design, Scope and Management of each Tender.

Whilst we recommended completion of the works as one Contract our Client was insistent upon two independent Contracts and a Construction Management approach.

We were able to advise the Client on appropriate forms of contract, negotiating changes, terms and conditions, plus reduced contract periods and costs resulting in a robust set of contract documents.

With an extended Project Management appointment we prepared a Project Execution Plan.

The existing offices were required to be fully occupied throughout with critical air changes maintained in existing laboratories and offices. Principal Designers experience assisted in formulating a safe system of work with complex decant strategies.

In addition to formal Monthly progress meetings we instigated Daily Activity Briefings during the works. These short meetings at the beginning of the day provided the opportunity for the two main Contractors and Client to co-ordinate activities.

Despite surveys completed by Consultants prior to our appointment, early investigative works revealed significant latent defect issues with the building fabric. We engaged specialists to undertake detailed surveys resulting in re-roofing and replacement of brick facades. Value engineering workshops mitigated significant programme and financial implications.

Completion of the first Phase provided the opportunity to instigate a valuable lessons learnt exercise with Contractors and stakeholders to review subsequent Phases.

The Client was fully informed via monthly Project Management Reports incorporating a commentary of key issues including Programme, Design, Health & Safety, Cost, and Relationships.

*“…Their monitoring and reporting was excellent to enable us to report to senior members of our organisation…”

Whilst the works were completed beyond the original contract periods and contract sums, the Client was fully informed and engaged in key decisions to value engineer and manage change throughout the project.

*“Without WCP’s commitment, significant issues would undoubtedly not have been identified and resolved timely, resulting in late delivery of the Project”

The Client, Designers, main contractors and sub-contractors all pulled together particularly well on this demanding project, built upon WCP’s drive and enthusiasm, plus an ability to establish and maintain excellent relationships.

*“…no hesitation in recommending them in the future…”

Following a post occupational review, a soft landings approach was instigated where issues were identified with the performance of the Mechanical systems in particular. As performance was below users expectations an independent company was engaged to review the installation, identify performance gaps and recommend refinements. The performance of the new facilities were key in setting a benchmark so that the concept could be rolled out to other facilities throughout the Company on a worldwide basis.

*Testimonial Extracts – Diane Flint – Firmenich Facilities Manager